What's Below:
Q. How does Rapidocs work?
A. Rapidocs is a a software program that we use to
assist us in creating your documents. When you purchase a document within this
web site you will be presented with an On-Line Questionnaire. You complete this
questions and from this information we create your documents, using Rapidocs
document assembly program. By using Rapidocs we are able to keep the cost of
producing your documents and adding legal advice lower that a typical attorney
would charge for the same work Rapidocs permits assembly of documents and
forms within the web browser over the internet. The preferred web browser to use
is Microsoft Explorer, version 5.5 or above, but you can also use Netscape 4.0
or 5.0. ActiveX does not work in Netscape 6.0 or 7.0 at this time. The preferred
browser is Microsoft Explorer 5.5 or above. Rapidocs does not work with the
Macintosh operating system. If you are using a Mac we cannot help you at the
present time, but we are working on a solution that will be available shortly.
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Q. Is there a download process for Rapidocs?
A. The first time you use Rapidocs, an ActiveX control will download into your web browser. The download is secure and will not affect any other files on your computer. The ActiveX control is what is known as a "plug-in", and simply adds additional capabilities to your web browser.
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Q. Does this download process take long?
A. Depending upon the speed of your connection, this download can take anywhere from 1 to 4 minutes. Please be patient. This is a one time download. In the future, when you download a document, it will automatically load into your browser. And since these files are very small (about 10K), they download very quickly.
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Q. Once this download has been completed, is there anything additional I must do in order to access a
questionnaire in Rapidocs?
A. No. As soon as you purchase your documents your
questionnaire will open in the web browser. After you complete your
questionnaire, you save your information back to the server, where we will
create your forms and after completion return them to you with complete
instructions for filing. At any time you can post legal advice questions
relating to your action at to additional cost, by going to the Communications of
your My Legal Affairs Page.
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Q. How do I enable ActiveX in my web browser?
A. If you are using Internet Explorer, go to tools>>options, click the security tab, and click custom level to make sure the first five settings are set to enable.
If you are using Netscape 4, go to edit>>preferences and click the + next to "Advanced" to expand the menu. Click "Smart Update". Make sure "Enable Smart Update" is checked. Click "OK".
If you are using Netscape 6, go to edit>>preferences. Click the carrot next to "Advanced" to expand the menu. Click "Software Installation". Make sure "Enable Software Installation" is checked. Click "OK".
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Q. Is it difficult to follow instructions for completing a
questionnaire?
A. No. Instructions are clearly stated on your screen. If you read through them completely, you should know the exact steps for completing your
Questionnaire. For many questions, there will be additional prompts or help screens that will pop-up to provide you with additional information to help you answer a question.
You can always send us a question that you have, by e-mail, or directly through
your My Legal Affairs web space, on how to answer a question in the
Questionnaire. If we have questions about how you answered a question, we will
contact you by email or by telephone.
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Q. What if I need to go back and look at the instructions again?
A. Click on the back button on the lower right corner of your screen. This will take you back to prior pages and the instructions.
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Q. Once I begin completing a Questionnaire, can I skip a question if I don't have the information and return to it later?
A. Yes, you may definitely bypass questions and go back to them later. Or, you may save a partially completed document, close Rapidocs ActiveX, and re-start it without losing data. Your
QUestionnaire will be available to you on your My LEgal Affairs home page.
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Q. How do I save the Questionnaire so I can go back to it later?
A. Simply hit the save button as you would with any document. Save your work often so that you do not lose it. If you exit Rapidocs
and re-enter, you will be returned to the point at which you stopped entering data.
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Q. Is it necessary that I answer every question?
A. Yes, you must answer every non-optional question
which is indicated by a red bullet. Or, you may leave the default answer.
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Q. What happens when I've answered all the questions and the document is complete?
A. Click Finish. You will be able to Save your answers
on our secure server with a Rapidocs ultra secure "envelope". We create your
documents based on the answers that you provide.
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